While your hands are busy at the worksite, your competitor's line is open. Not anymore: a 24/7 AI assistant answers WhatsApp and phone calls, logs fault reports, asks pre-diagnostic questions, and schedules service visits — zero jobs missed.
💬 LIVE EXAMPLE — Boiler Fault / 10:45 PM
* Industry average; results vary by service business and setup.
Technical service businesses lose jobs to these problems every single day.
Not a generic bot — a flow built for technical services: fault type, brand/model, parts requirements.
Every request is instantly logged with a #SRV number, notified to you, and confirmed to the customer. No fault goes unrecorded — even during peak demand.
Asks for brand, model, fault symptoms, and age. The technician arrives prepared — unnecessary return visits and wasted parts time are eliminated.
Offers available time slots, confirms the booking, and sends a reminder the day before. Cancellations are also managed through the assistant.
"What happened to my appliance?" is answered automatically via tracking number. When there's an update, the customer is notified — no need for them to call you.
Call-out fee, service area, general cost range — consistent and accurate for every customer. Eliminates the risk of wrong information from staff.
Handles voice calls with natural conversation, opens a fault record, and schedules a callback time if needed. WhatsApp + phone covered together.
No technical knowledge required. We handle everything.
Tell us which appliances you service, your coverage area, and pricing policy. We train the assistant to match your business.
We connect to your WhatsApp and phone number and test it with real fault scenarios.
The assistant goes live. You focus on the repair — it logs the faults and books the appointments.
Each fault report is sent to you instantly as a WhatsApp notification: customer name, phone number, appliance details, fault description, and tracking number. We can also integrate with your existing service management software; if there is no API, email notifications work too.
The assistant only uses information you provide: service area, call-out fee, working hours. For questions requiring a firm price or a technical decision, it tells the customer "our technician will call you" and redirects correctly. During the first month we review answers together.
Yes. We connect to your existing WhatsApp Business number; customers write to the same number they always have and the assistant replies. No number change, no need to notify anyone.
We only need your service area, appliance categories, and pricing policy — no technical knowledge required. If the information is ready, we typically go live the same day. For the first month we fine-tune the assistant to your service.
Leave your details and we'll prepare a customised setup and quote for your business.
A customer who messages "boiler is down" at midnight won't wait until morning.
Write to us on WhatsApp — we'll show you a demo tailored to your service the same day. Same number, same-day setup.