When your clinic closes, patient communication doesn't stop β WhatsApp messages pile up, phones ring, questions go unanswered until morning. Takes appointments 24/7, routes to the right department, answers common administrative questions, and sends reminders. Does not provide medical advice; handles appointment scheduling and administrative information only.
π¬ LIVE EXAMPLE β WHATSAPP (9:14 PM)
Assistant provides appointment & administrative information only β no medical advice.
* Reference figures compiled from international healthcare communication research. Results may vary for your clinic.
The administrative communication burden private clinics and polyclinics face every day.
The assistant handles appointment management and general administrative information only. It does not provide medical advice, diagnosis, or treatment recommendations; for such inquiries it directs patients to your clinic.
Even outside business hours, it asks the patient for their preferred date, time, and department, creates the appointment, and notifies you instantly.
Routes patients to the relevant department or doctor based on their request, ensuring the correct administrative flow within the clinic. Does not perform medical evaluation.
Conveys clinic-defined general administrative instructions relevant to the appointment type, such as "come fasting" or "bring your ID and insurance card."
Automatically sends a WhatsApp reminder before the appointment time, reducing forgotten and uncancelled no-shows.
Responds within seconds to recurring administrative queries about address, opening hours, accepted insurance, parking, and directions.
Greets callers in a natural voice, takes appointments, and transfers to the switchboard or the relevant unit when needed.
No technical knowledge required. We handle everything.
We collect your departments, doctor schedules, opening hours, accepted insurers, and frequently requested administrative information to configure the assistant specifically for your clinic.
We integrate with your WhatsApp and phone number and run tests with real messages. We align the assistant with your existing appointment system.
Even outside office hours. You focus on patient care while appointment requests and administrative questions are handled automatically.
Yes. The system operates in compliance with applicable data protection regulations; patient names and contact details are processed solely for the appointment workflow and are not shared with third parties. Data handling processes are configured to your clinic's privacy policy during setup.
Absolutely not. The assistant handles appointment management and general administrative information only: address, opening hours, departments, accepted insurance, and similar topics. It does not provide medical advice, diagnosis, or treatment recommendations; for such inquiries it directs patients to your clinic.
In most cases, yes. We can integrate via API with your existing software. If integration is not possible, the assistant forwards appointment details to you and your team in real time so you can enter them manually.
We typically go live the same day, provided your department list, schedules, and administrative information are ready. First-month technical support is included; you can request content updates specific to your clinic after launch.
Leave your details and we'll prepare a custom setup and quote for your clinic.
Every late-night message is a missed appointment by the time you check it in the morning. The assistant stays active after hours: takes appointments, routes to departments, and answers administrative questions.
No medical advice or diagnosis β appointment scheduling and administrative information only.
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